Question 1

What is the best alternative to ShipHero for a 3PL?

Accepted Answer

There's no single best alternative for every 3PL, but Stacket is worth a close look when billing complexity, client-specific workflows, high SKU or variant counts, and returns are creating operational friction. Its account-level approach gives 3PLs more control over how individual clients, rates, inventory, and orders are managed. ShipHero can still make sense for operators who prioritize its established ecosystem and broader carrier integrations.

Question 2

Is Stacket a ShipHero alternative?

Accepted Answer

Yes. Stacket is a strong ShipHero alternative for 3PLs that need more flexibility around client-specific billing, inventory structures, SKU variants, and returns. The key difference is whether your operation needs a standardized shared setup or more granular control across individual client accounts.

Question 3

Which is better for complex 3PL billing?

Accepted Answer

Stacket is particularly well suited to 3PLs managing different rate cards and billing rules across clients. Its per-account structure helps keep each client's charges tied to their own configuration, reducing the risk of changes to one client's billing setup affecting another. ShipHero's shared Billing Profiles can work well when clients use similar rate structures, but more differentiated billing requirements may favor Stacket.

Question 4

Which platform is better for apparel or high-SKU warehouses?

Accepted Answer

Stacket can be a better fit when the challenge is not simply the number of SKUs but the complexity of managing variants such as size, color, and style. For apparel 3PLs, that distinction matters because inventory accuracy and order handling depend on tracking the right variant, not just maintaining a large SKU catalog. ShipHero's unlimited SKU count is useful when SKU volume is the primary concern.

Question 5

Can I migrate from ShipHero to Stacket?

Accepted Answer

Yes. A migration should be scoped around your actual operation rather than treated as a simple data import. The process can include mapping SKUs, clients, rate cards, inventory, and order workflows, followed by data validation and real-world order testing before the final cutover. This approach gives a 3PL an opportunity to identify billing or fulfillment differences before they affect live clients.

Question 6

How does ShipHero pricing compare with Stacket?

Accepted Answer

ShipHero publishes a 3PL plan starting at $2,145/month, while Stacket publishes three tiers starting at $749/month for Standard and $1,249/month for Growth, with Enterprise custom priced. For a growing 3PL, Stacket's lower published entry points can make it worth evaluating alongside the feature requirements rather than comparing platforms on software cost alone. Confirm current pricing with both vendors before making a purchasing decision.

Question 7

Does ShipHero have a client or customer portal?

Accepted Answer

Yes. ShipHero's 3PL plan includes unlimited customer portals. Stacket is also designed around multi-client 3PL operations, so the more important comparison is how easily each platform lets you manage client-specific inventory, billing, orders, and operational rules as your customer base grows.

Question 8

Does ShipHero integrate with QuickBooks?

Accepted Answer

Yes. ShipHero offers a QuickBooks Online integration for eligible 3PL accounts, along with a published NetSuite ERP integration. Stacket is worth evaluating when accounting integration needs to be considered alongside more granular client-level billing and operational workflows.

Question 9

Why would a 3PL switch from ShipHero to Stacket?

Accepted Answer

A 3PL may consider Stacket when its operation has become too complex for a standardized workflow. Different client rate cards, detailed billing rules, apparel variants, high SKU complexity, and returns can all increase the need for account-level control. In those situations, the value of Stacket is less about replacing ShipHero feature-for-feature and more about giving the 3PL a structure that matches how its clients are actually managed.

Question 10

Is Stacket better for 3PLs with different billing rules for every client?

Accepted Answer

Stacket can be a strong fit when every client has its own pricing model, fulfillment charges, storage rules, or other billing requirements. Instead of forcing diverse clients into a common billing structure, Stacket's account-level setup is designed to keep client configurations separate. That can make billing easier to manage as a 3PL adds customers with different commercial agreements.

Category	Stacket Growth	ShipHero 3PL	The difference
Monthly price	$1,249/month	$2,145/month	Stacket costs $896 less per month.
Monthly order volume	Up to 20,000 shipments	Unlimited orders	ShipHero suits higher-volume operations; Stacket offers a lower-cost plan within its capacity.
SKU capacity	SKU capacity tailored to your plan	Unlimited SKUs	Stacket aligns capacity with your operation; ShipHero provides an unlimited allowance.
3PL billing	Client-specific billing rules tied to warehouse activity	Configurable billing profiles for warehouse services	Both support 3PL billing; Stacket emphasizes client-level flexibility.
Client portal	Seller Portal included	Customer portals included	Both give clients direct access to warehouse information.
High-SKU workflows	Tracks inventory by client, warehouse, SKU, barcode, bin, style, size, and color	Supports SKU management through general WMS and picking workflows	Stacket offers workflows designed for complex product variations.
Returns	Condition grading and barcode-checked restocking	Returns module with Loop integration	Stacket supports detailed warehouse grading; ShipHero offers a dedicated Loop connection.
Accounting	QuickBooks integration included	QuickBooks for eligible accounts and NetSuite integration	Stacket offers a clear QuickBooks workflow; ShipHero supports a broader ERP option.
Carrier connections	UPS, FedEx, and DHL; three connections on Growth	Broader regional and international carrier network	Stacket covers major US carriers; ShipHero offers greater international breadth.

Stacket or ShipHero: Which WMS Is Built for the Way Your 3PL Actually Operates?

When Your 3PL Gets Complicated, Your WMS Shouldn't.

Run Every Warehouse Step in One Place

Make Every Billable Activity Count

Take Control of High-SKU Operations

Turn Returns into Ready-to-Use Inventory

Fulfil DTC, B2B, and Wholesale Orders Together

Give Every Client a Clear View

Make Every New Client Easier to Welcome

Stacket or ShipHero: How Should You Decide?

You Need Stacket If…

You're Growing Your 3PL

Your Clients Have Different Billing Rules

You Manage Thousands of SKU Variations

Returns Are Part of Your Daily Workflow

Stacket vs. ShipHero: Which One Fits Your 3PL?

See What Your 3PL Gets with Stacket

Billing Rules for Every Client

Capture Every Billable Service

Automate Recurring and Minimum Fees

Move Billing into QuickBooks

ShipHero vs. Stacket - Compare the Workflows That Matter Most

One Inventory Pool. Every Way Your Clients Sell.

ShipHero

Stacket

Integrate With the Tools You Already Run

Trusted by Modern 3PL
Warehouse Operators and Fulfillment Centers.

Frequently Asked Questions

See Whether Stacket FitsYour ShipHero Comparison